Privacy Policy

Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

• Information you provide: contact info, billing data, project details (addresses, photos, measurements, estimates), and messages.
• Automatically collected: usage logs, device/browser info, and cookies.
• From third parties: payment, analytics, hosting, and processing vendors acting under their own policies.

2. How We Use Data

• To operate and improve the Service
• To process payments and manage accounts
• To communicate updates or support
• To analyze aggregated usage for performance and reliability
• To comply with law

3. How We Share Data

We do not sell personal information. We share only when necessary:

• With trusted service providers under contract
• With BetterFutureLabs for maintenance and product improvement
• If required by law or to protect rights or safety
• As part of a business transfer (e.g., merger or acquisition)

4. Cookies

Used for functionality and analytics. Manage cookies through your browser settings.

5. Data Retention

• Account/project data: retained while active and up to 90 days after deletion
• Payment data: retained as required by law and Stripe
• Aggregated analytics: may be kept indefinitely

6. Security

We use industry-standard security (encryption, firewalls, access controls). However, no system is completely secure, and Wave is not responsible for unauthorized access or data disclosure caused by circumstances beyond our reasonable control. If a breach occurs, we will notify affected users as required by law.

7. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

California residents (CCPA/CPRA): You may request access to, deletion of, and correction of your personal information. You may opt out of the sale or sharing of personal information. You have the right to not be discriminated against for exercising these rights.

Colorado, Connecticut, Virginia, and other applicable state residents: You may request access to, deletion of, and correction of your personal information. You may opt out of targeted advertising and certain profiling activities. Some states provide the right to appeal a denied request.

To exercise any of these rights, contact us at hello@buildwithwave.com. We will respond within the timeframe required by applicable law.

8. International Users

Wave serves U.S. users only. Data is stored in U.S. data centers.

9. Children's Privacy

Wave is for users 18 and older. We do not knowingly collect data from children under 13.

10. Third-Party Links

External websites or tools linked from Wave have their own policies. We are not responsible for their content or privacy practices.

11. Updates

We may update this Privacy Policy periodically. Notice will be posted on the Site or emailed for significant changes. Continued use means acceptance of the revised policy.

12. Contact

Claims AI, Inc. d/b/a Wave
1078 Summit Ave #765
Jersey City, NJ 07307
Email: hello@buildwithwave.com
Phone: 732-456-5700